Gaming should be an enjoyable form of entertainment, not a source of stress. At Kojka, we believe responsible gaming is the key to truly having fun. You stay in control — always.
Responsible gaming on Kojka is more than following rules — it's a way of life. When online gaming crosses the line from entertainment into habit, it can take a toll on your personal and family life. That's why Kojka encourages every member to play mindfully and within their own limits.
The foundation of responsible gaming is self-awareness — being honest about your gaming habits and reaching out for help when things feel like they're going too far. At Kojka, we've created an environment where you can play at your own pace, within your own budget, and on your own schedule.
Gaming can never be a solution to financial problems. Before you play on Kojka, always keep this in mind — it's for entertainment, not income. Never wager money you can't afford to lose. That's the simplest rule of responsible gaming.
Responsible gaming at Kojka isn't just a policy document — it sits at the heart of every feature we build and every decision we make.
Online gaming is growing fast in Bangladesh, and its appeal among younger audiences continues to rise. Kojka believes this popularity must go hand in hand with responsible play. A mindful player sets an example — not just for themselves, but for their family and community.
If you answered yes to any of these questions, it's time to take notice:
Do you keep playing to try to win back money you've lost?
Is gaming causing problems with your family or friends?
Are you spending money you need for daily expenses on gaming?
Do you find it hard to stop playing?
Do you feel restless or irritable when you're not gaming?
Are you putting gaming ahead of work, study, or sleep?
If you answer "Yes" to more than 2 questions, contact Kojka support today or activate self-exclusion.
To promote responsible gaming on Kojka, we've built a set of powerful tools that are entirely in your hands.
Set a cap on how much you can deposit per day, week, or month before you start playing. Limits take effect immediately once set, and any increase requires a 7-day waiting period.
Decide in advance how long you want to play. When your time is up, Kojka will automatically remind you to take a break and can close your session if needed.
If you feel you need a break, you can temporarily suspend your account for anywhere between 24 hours and 6 months. You will not be able to log in during this period.
If you want to step away from gaming long-term, you have the option to permanently close your account. It is entirely your choice, and we respect it.
You can review your full gaming history, win/loss records, and spending details at any time. Transparency is one of our core values.
When you reach a set spending threshold or play for an extended period, Kojka automatically sends you an alert. These notifications help you stay aware and in control.
Gaming problems don't appear overnight — the habit gradually slips out of control. That's why it's important to stay alert from the start. If you or someone you know shows any of the following signs, please seek help:
If you notice any of these signs, don't try to handle it alone — seek professional support. Asking for help is a sign of strength.
Decide how much you are willing to spend before each session. Draw that amount only from money set aside for entertainment — never from funds you need for everyday expenses.
Set a timer before you start playing. When it goes off, stop — even if you're on a winning streak. Kojka's session limit feature does this for you automatically.
Avoid playing when you are drinking, stressed, sad, or angry. Your judgment is impaired in these states, and the risk of making costly decisions is much higher.
Stop playing as soon as your budget runs out. The "just one more" mindset is where most problems start. Let go of the urge to chase losses.
Take at least a 10–15 minute break every hour. Get up, walk around, and drink some water. This keeps your focus sharp and your decision-making on point.
Make time for hobbies, family, friends, and exercise outside of gaming. A well-rounded lifestyle significantly reduces the risk of gaming addiction.
Log in to your Kojka account and go to your profile settings.
Go to your profile and look for the "Responsible Gaming" tab.
Customize your deposit limits, session duration, and self-exclusion preferences.
Save your changes — limits take effect immediately.
Reducing a limit takes effect right away, but increasing one is subject to a 7-day cooling-off period — this is in place to protect you.
Dealing with a gaming problem alone is hard. Kojka is always here for you, but professional support is equally important. The organizations below offer free counseling and assistance:
A peer-support community for those fighting problem gambling. Millions of members worldwide support one another through the journey.
An international organization offering expert counseling, helplines, and online chat support for gaming addiction.
Email us directly at [email protected] or reach out via live chat. Our trained team is available 24/7 to help.
Kojka strictly enforces an 18+ policy. Keeping minors away from online gaming is a shared responsibility — for us and for parents alike.
If you suspect a minor you know is using Kojka, please report it to [email protected] right away.
For monitoring and managing children's online activity.
Safe browsing and screen time management.