This page clearly explains how your personal information is collected, used, and kept secure on the Kojka platform.
Kojka (kojka.win) is a trusted online gaming platform where your privacy is treated with the utmost importance. We believe that a lasting, trustworthy relationship with our members is only possible through a transparent privacy policy. That's why Kojka's privacy policy is written in plain, easy-to-understand language.
This privacy policy applies to all registered members and visitors of the Kojka platform. By using the platform, you are considered to have automatically accepted this policy. Your information will never be used unnecessarily or sold to third parties — that is our core commitment.
This privacy policy may be updated at any time. In the event of changes, a notification will be sent to your registered email and the date on this page will be updated.
Creating an account and using our services requires you to provide certain personal information. This information is used solely to improve service quality and keep your account secure.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, nationality | KYC Verification & Registration |
| Contact Information | Email, mobile number | Account communication & security |
| Financial information | BKash/Nagad number, transaction history | Deposit & Withdrawal Process |
| Identity Document | NID, passport, or driving licence | Age & Identity Verification |
| Device Information | IP address, browser, OS | Security & Fraud Prevention |
| Gaming Activity | Game history, bet amounts | Responsible Gaming Monitoring |
In addition to the above, we automatically collect certain technical data — such as cookies, session data, and page visit logs — which is used to maintain service quality.
Kojka uses your information only for necessary purposes. We never process your data unnecessarily or sell it for third-party advertising. The main purposes for which your personal data is used are:
Kojka never sells your information to advertisers or data brokers. This is a firm, non-negotiable policy.
Kojka may share information with third parties in limited circumstances. In every case, the reason for sharing is clear and lawful. Situations where information may be shared include:
Kojka never sells or transfers your data to marketing companies, data brokers, or any unauthorized third parties.
When sharing data with third parties, Kojka enforces strict agreements and data protection standards. These parties are permitted to use data only for the specified purpose.
Kojka protects your data using industry-leading technology. Our security infrastructure operates across multiple layers and is monitored around the clock.
Every data transfer on the platform is encrypted with 256-bit SSL — the same standard used in banking.
Your data is stored on firewall-protected servers and undergoes regular security audits.
Enable optional two-factor authentication on your account login for an added layer of security.
Our systems operate around the clock to detect suspicious activity instantly.
Never share your password or login credentials with anyone. No Kojka staff member will ever ask for your password.
The Kojka website uses cookies to enhance your experience. Cookies are small text files stored in your browser. We use three types of cookies:
| Cookie type | Purpose | Retention Period |
|---|---|---|
| Login sessions, security tokens, language preferences | Session / 30 Days | |
| Game preferences, display settings, saved payment methods | 90 Days | |
| Page visit statistics, user behavior analytics | 1 Year |
Essential cookies cannot be disabled as they are required for the platform to function. However, you can manage analytics and functional cookies through your browser settings. Disabling certain cookies may affect how some features work.
Every Kojka member has fundamental rights over their personal data. We fully respect these rights and make them easy for members to exercise.
You can request access to all the information we hold about you.
To correct inaccurate or incomplete information, please contact support.
You may request deletion of your data, subject to specific conditions being met.
You may request that data processing be restricted under certain circumstances.
You can export your data in a structured format.
You may object to marketing communications or specific types of data processing.
To exercise any of these rights, email [email protected]. Requests will be responded to within 30 days of receipt.
Kojka does not retain your data longer than necessary. How long we keep it depends on the type of information and applicable legal requirements.
Once the designated retention period expires, data is securely deleted or anonymized.
Kojka strictly prohibits registration by anyone under 18. Our privacy policy applies the highest level of care specifically to protect the data of minors.
If you believe a minor you know is using Kojka, please notify us immediately at [email protected].
Kojka reserves the right to update this privacy policy as needed. The method of notification will be determined based on the nature and significance of the changes.
If you have any questions, concerns, or data-related requests regarding this privacy policy, please get in touch. Our data protection team is available 7 days a week.
[email protected] — for all data protection requests. Responses are typically provided within 24 hours.
Instant help is available via the website's live chat.
All your data is protected with 256-bit SSL encryption — the same standard used by the world's leading banks. Your data is safe at all times.
Kojka never sells your personal information to third parties. Your privacy matters to us more than any business interest.
Our privacy policy is built to international GDPR standards. You retain full control over your own data.
Our security team monitors your account day and night. Any suspicious activity is detected and acted on immediately.
This page openly explains why your information is collected and how it is used.
You have full legal rights over your data — including access, correction, and deletion. Submit a request at any time and we will assist you.